Consumer Access to Health Care Records and Complaint Information
In accordance with House Bill 4224 and Texas Health and Safety Code Section 181.105, Katy Child Psychology Associates PLLC provides the following information to assist clients and members of the public with:
• Requesting access to health care records
• Contacting the state licensing authority
• Filing a consumer complaint
How to Request your health care records
Current and former clients may request copies of their counseling and mental health records maintained by Katy Child Psychology Associates PLLC.
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Requests for us to share records to another person or provider must be submitted using the Release of Information Form.
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Requests by the client to collect ​records must be emailed to admin@katychildpsychology.com
Please provide the following information:
• Client name and date of birth
• Current phone number and or email address
• Description of records requested including specific dates if applicable
• Preferred method of delivery such as secure electronic delivery, mail, or in person pickup
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Identity verification may be required to protect client privacy and confidentiality in accordance with applicable state and federal laws.
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Licensing Authority Information
Katy Child Psychology Associates PLLC is regulated by the Texas Behavioral Health Executive Council, the licensing authority for Licensed Professional Counselors in the State of Texas.
Questions regarding licensure or professional regulation may be submitted through the Council’s website:
https://bhec.texas.gov/contact-us/
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Filing a Consumer Complaint
Clients or members of the public who wish to file a consumer complaint may do so through the Texas Office of the Attorney General Consumer Protection Division.
Complaints may be submitted online at:
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
When submitting a complaint, include relevant dates, names, and any supporting documentation if available.
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Questions Regarding House Bill 4224
For questions related to House Bill 4224 or consumer access requirements under Texas law, Texas Health and Human Services may be contacted at:
